General Delivery Information
Delivery is free on all furniture orders
UK Delivery Times
Delivery is normally within 5-7 working days, excluding NI, Highlands and Channel Islands.
Someone must be available to accept the delivery, we cannot deliver with out a signature.
Please inspect all items carefully. Damage must be reported within 5 days of delivery. Damage reported after this time will not be eligible for Frankton's free returns policy and charges will apply.
All furniture items dispatched from Woodlodge will be done so on a large delivery vehicle, usually a 7.5 tonne truck. Please ensure access is considered and let us know in advance if there are restrictions such as parked vehicles, overhanging trees or low bridges, as this will help us to plan the drop accordingly.
If we are not informed in advance and we are unable to deliver for these reasons, futher charges may apply.
Please allow us 1-3 days to calculate the drop schedule before you hear from us. You will receive a call or text message from the driver either the evening before delivery or on the morning of delivery to provide a delivery window.
